- Do Instacart shoppers get to pick their orders?
- What happens if Instacart is late?
- Does Instacart ever cancel your order?
- What is the cut off time for Instacart?
- How long before Instacart cancels your order?
- What happens when Instacart shopper cancels your order?
- Do Instacart Shoppers get paid for canceled orders?
- Do Instacart Shoppers pay for missing items?
- Why is Instacart shopper so slow?
- Do missing items affect Instacart?
- Do Instacart shoppers get docked for missing items?
- How do I return an item to Instacart as a shopper?
- Do Instacart shoppers get penalized for wrong items?
- What happens if you have a lot of missing items on Instacart?
Do Instacart shoppers get to pick their orders?
Can Instacart Shoppers choose what orders or customers they take? Yes, is the short answer. It would be unfair to pay a $3.50 tip to a Shopper who spent 45 minutes at the grocery store.
What happens if Instacart is late?
Instacart may issue a partial refund or credit for that item if only a portion of an item is missing or damaged. This offer is non-transferable. Late arrival – the order arrives after the end of the scheduled delivery or pickup window.
Does Instacart ever cancel your order?
If your order isn’t convenient for shoppers (if it’s too big for example), or if there aren’t enough shoppers working that day, your order gets canceled. To entice a shopper to pick up your order, adding a tip doesn’t hurt.
What is the cut off time for Instacart?
Instacart customers are given a set delivery window, mostly within five-hours. Their delivery windows start at 9 am and runs to midnight. While they advertise “as fast as an hour”, that’s not always true during peak hours. But the earlier you place your order, the more likely you are to receive an on-time delivery.
How long before Instacart cancels your order?
Instacart’s cancellation window is 1- 2 hours before the scheduled delivery time. As long as an order is canceled before shopping starts, there’s no charge to the customer.
What happens when Instacart shopper cancels your order?
When you’re an InstaCart Shopper, if the customer cancels before you complete the purchase, there’s no harm done. If they cancel after the purchase has been completed, you have to take the groceries back to the store and get a refund to credit the customer. If they cancel the order you should take it back to the store.
Do Instacart Shoppers get paid for canceled orders?
Instacart full-service Shoppers are not paid if a customer cancels an order after it has been accepted but before any work has been performed by the Shopper. In-store Shoppers are paid an hourly wage without regard to canceled orders.
Do Instacart Shoppers pay for missing items?
“INSTACART provides no restitution for the Shopper even with proof of their delivery, item, etc. They offer no department, resource, phone number or other, for us to dispute these issues.
Why is Instacart shopper so slow?
Supply and demand. As more people use the service, it gets harder to find enough Instacart Shoppers to accommodate the increase. However, Instacart is still able to deliver on time for 90% of orders.
Do missing items affect Instacart?
Instacart will typically refund the customer for any missing items. Typically, maybe one or two items are missing due to human error, but many shoppers have seen a large portion of the order was reported missing.
Do Instacart shoppers get docked for missing items?
Instacart will typically refund the customer for any missing items. Typically, maybe one or two items are missing due to human error, but many shoppers have seen a large portion of the order was reported missing. Instacart will also refund damaged items, wrong items or poor replacements as well.
How do I return an item to Instacart as a shopper?
To request a refund due to order issues, you must make your request within 7 days of your pickup or delivery. Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank. You won’t see refunds in your Instacart account.
Do Instacart shoppers get penalized for wrong items?
Instacart has a rating system in place for customers to rate their experience. But do Instacart Shoppers get penalized for mistakes? Here’s what I learned from looking into it: Instacart Shoppers do not have their pay docked for making mistakes or receiving a bad review.
What happens if you have a lot of missing items on Instacart?
Instacart will typically refund the customer for any missing items. Typically, maybe one or two items are missing due to human error, but many shoppers have seen a large portion of the order was reported missing.