- Can you get a refund if Uber Eats is late?
- Can you cancel an Uber Eats order if it takes too long?
- How do I get a refund from Uber Eats?
- How many times can you get a refund from Uber Eats?
- How do I complain about Uber Eats?
Can you get a refund if Uber Eats is late?
Both merchants and customers can ask for a refund from UberEats. A customer can ask for a refund if their order was undelivered and did not receive the entire order. The customer can also ask for a refund if part of or the entire order has incorrect components.
Can you cancel an Uber Eats order if it takes too long?
Please make sure to contact us within 48 hours of order for us to provide the best possible support experience. After this timeframe, we may be unable to provide a refund or other resolution. Remember, you can check your order status in the app!
How do I get a refund from Uber Eats?
If you wish to request a refund before the purchase is delivered, you must first cancel the order. It’s advisable to phone the restaurant to confirm the cancellation once you cancel the order via the app. If even the restaurant is unaware of your order when you phone, you will very certainly be given a complete refund.
How many times can you get a refund from Uber Eats?
Currently (as of Jan 2021) you get two automatic refunds per month. Any after that and you must contact support manually.
How do I complain about Uber Eats?
How to contact Uber Eats using the “Help” section in your accountOn the app, navigate to the “Account” tab at the bottom of your screen.Tap “Help” to get to Uber Eats’ help center.Choose the topic that most closely relates to your issue, then see if any of their FAQs answer your question or solve the issue.Aug 14, 2020